You will have to have a gird account to be able to log into these links and then log into the website using your inworld User Name and Password.
Change Password - use the Account Management link below - At the web login page of "Citizens Account Management" login with your grid user name and password. Once logged in, select "Edit Account" you will then be presented with a page where you can type your current password and new password.
Forgot Your Password- As of 2018 the process to reset forgotten passwords has changed. Email your request for the account reset to firstname.lastname@example.org The old process found on Account Management no longer works due to ISP's introducing spam filters that no longer relay this type of system generated email. Requests to the helpdesk will be actioned within 24 hours.
Propose to (get married) - Follow this link for a step by step guide on how to partner/marry your other half.
HELPDESK - Log a trouble ticket. The whole process has been automated so no more faffing about, simply email your request to
email@example.com and the system will automatically pick up your request and log It for you. You will receive a confirmation email within minutes with a call reference number. You can update your call at any time by replying to that email. You will also receive automated updates to your call, so that you are kept up to date every step of the way until the matter is resolved.
Link to the Account Management Site